Health Connect-Disconnected

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Created on Wednesday, 17 September 2014 13:17
Written by Cassandra Bernier

vthealthconnectVERMONT- The Shumlin administration has announced that the Vermonet Health Connect Website will be temporarily shut down so Optum, the new Vermont Health Connect Vendor, can improve the website.

 

 

 The website has been shut down to complete ongoing operational, technical, performance and security improvments.

"As all Vermonters know, we've had disappointment after disappointment with the Vermont Health Connect Website, " Governor Peter Shumlin said. "I have been very frustrated that the website remians incomplete. Bringing down the site now to make improvments with our new Optum is the best choice to deliver a well-functioning, secure website for customers by the open enrollment period that begins November 15th."

Vermonters that are already enrolled will still be covered while the website is down and will be able to complete payment by mail. The Vermont's Health Connect call center will still be fully functioning as well.

Vermont's Human Service Secretary Harry Chen and the Governor's Senior Advisor Lawrence Miller, both made recommendations to the Governor to shut down the website to make improvements to help prepare for a successful open enrollment, in November.

Miller states, "Establishing this online health insurance network has been challenging form the start, to say the least. It is critical that we take advantage of this period of relatively low-volume use to improve Vermont Health Connect's operations, technology and security, and turn around the difficulties Vermonter's have experienced with our website."

It is expected that the website will be fully functional by November 15th when the open enrollment period begins.